Last Updated: [Insert Date]

Welcome to Cotton On Shop (“we,” “our,” or “us”). We are committed to protecting your privacy while providing you with a seamless shopping experience for our contemporary women’s fashion collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ladywardrobes.com.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we collect include:

Personal Information

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Payment Information: For transactions, we collect payment details (credit/debit card information via secure payment processors), billing address, and transaction history. Note: We do not store full payment card details on our servers.
  • Contact Information: Shipping address, phone number, and email for order fulfillment and customer service.

Non-Personal Information

  • Device Information: IP address, browser type, device type, and operating system.
  • Usage Data: Pages visited, time spent on site, clickstream data, and products viewed.
  • Cookies and Tracking Technologies: As detailed in Section 6 below.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for our fashion collections (dresses, knitwear, swimwear, etc.)
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Personalize your shopping experience with product recommendations
  • Send promotional communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

We never sell your personal information to third parties. Your data helps us serve you better while maintaining the contemporary, secure shopping experience you expect from Cotton On Shop.

3. Data Sharing and Disclosure

We may share information in the following circumstances:

  • Service Providers: With trusted partners who assist in operations (payment processors, shipping carriers, IT services).
  • Legal Compliance: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger or sale of assets.
  • Aggregated Data: Non-identifiable data may be shared for analytics and marketing.

4. Data Storage and Security

Your security is as important to us as your style. We implement measures including:

  • 256-bit SSL encryption for all transactions
  • Secure servers with restricted access
  • Regular security assessments
  • PCI-DSS compliance for payment processing

Data is stored in the United States with appropriate safeguards for international transfers. We retain information only as long as necessary for business purposes or legal requirements.

5. Your Rights and Choices

You have rights regarding your personal information:

  • Access & Correction: Review and update your account information.
  • Deletion: Request deletion of personal data (subject to legal requirements).
  • Marketing Preferences: Opt-out of promotional emails via unsubscribe link.
  • Account Closure: Close your account by contacting customer service.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember preferences and shopping cart items
  • Analyze site traffic and improve performance
  • Deliver targeted advertisements (with consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote areas), your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or concerns:

Cotton On Shop
1724 Sampson Street
Denver, CO 80202
United States
Email: [email protected]

Thank you for trusting Cotton On Shop with your personal information as we help you express your unique style through our contemporary fashion collections.